Privacy Policy – Dua Studio
Last updated: 1 October 2026
Dua Studio respects your privacy. This Privacy Policy explains what personal data we collect, why we use it and how we protect it.
Dua Studio is the trading name of Illyrian Group BV, company number BE0771.308.465.
For questions about your personal data or this Privacy Policy, you can contact us at info@duastudio.be.
Personal data we collect
When you book a class, create an account or use our services, we may collect information such as:
your name;
email address;
telephone number;
booking and attendance information;
purchase and payment information;
information you provide when contacting us.
If you voluntarily share information about an injury, pregnancy, recent surgery or another health-related circumstance that may be relevant to your participation in a class, we may also process this information where necessary.
When you visit our website, certain technical information may also be collected, such as your IP address, browser, device information and information about how you use the website.
How we use your information
We use your personal data to:
manage bookings and class attendance;
process payments;
manage private and duo sessions;
communicate with you about your bookings or our services;
respond to questions and requests;
provide our classes and services safely;
manage our administration;
comply with legal and accounting obligations;
maintain and improve our website and services.
We do not sell your personal data.
bsport
We use bsport as our booking and studio management platform.
When you create an account, book a class or make a payment through bsport, the information required to manage your booking and account is processed through the bsport platform.
This may include your contact details, bookings, attendance and payment-related information.
bsport processes personal data in accordance with its own privacy and data protection policies.
Squarespace
Our website is hosted through Squarespace.
Squarespace may process technical information when you visit our website, including your IP address, browser and device information and information about how you interact with the website.
Squarespace may also provide analytics and cookie-related functionality.
Cookies
Our website may use cookies and similar technologies.
Some cookies are necessary for the website to function correctly. Other cookies may be used for analytics or other optional features.
Where required, non-essential cookies are only used after you have given your consent.
You can manage your preferences through the cookie settings available on our website.
Health information
If you choose to share information about an injury, pregnancy, recent surgery, pain or another health-related circumstance, we only use this information where relevant to your safe participation in our classes.
Health-related information is not used for marketing purposes and is only kept for as long as necessary.
Photos and videos
We may occasionally take photos or videos in the studio for our website, social media or other communication purposes.
Recognisable images of clients will only be used where the required consent has been given.
You can withdraw your consent for future use at any time by contacting info@duastudio.be.
Sharing your personal data
We only share personal data when necessary to operate Dua Studio or when required by law.
This may include:
bsport for bookings, customer management and payments;
Squarespace for website hosting and functionality;
payment service providers;
accountants or professional advisers where necessary;
public authorities where required by law.
We do not sell or share your personal data with third parties for their own advertising purposes.
How long we keep your data
We keep personal data only for as long as necessary for the purpose for which it was collected.
Some information may be retained for a longer period where required by accounting, tax or other legal obligations.
When personal data is no longer required, it will be deleted or anonymised where appropriate.
Your rights
Under applicable data protection law, you may have the right to:
access the personal data we hold about you;
ask us to correct inaccurate or incomplete information;
request deletion of your personal data where applicable;
request restriction of certain processing;
object to certain processing;
withdraw your consent where processing is based on consent;
request the transfer of certain personal data.
To exercise any of these rights, contact us at info@duastudio.be.
You also have the right to lodge a complaint with the Belgian Data Protection Authority.
Data security
We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure.
Access to personal data is limited to people and service providers who require it to perform their role.
Changes to this Privacy Policy
We may update this Privacy Policy when our services, systems or legal obligations change.
The most recent version will always be available on our website.
Contact
Illyrian Group BV
Trading as Dua Studio
Company number: BE0771.308.465
Email: info@duastudio.be
Website: www.duastudio.be